Frequently Asked Questions
Everything you need to know about optimizing your home irrigation system.
How long does shipping take for Orbit products?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those needing urgent repairs or system upgrades.
Can I return a smart timer if it is not compatible with my system?
Yes, we offer a 30-day return policy for all unused and unopened products. Please ensure the original packaging is intact to receive a full refund.
Are Orbit controllers compatible with weather-based scheduling?
Yes, our B-hyve series smart controllers use WeatherSense technology to automatically adjust your watering schedule based on local site conditions and live weather feeds.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do your irrigation products come with a warranty?
Most Orbit products carry a limited manufacturer warranty ranging from 1 to 6 years, depending on the specific model and product category.
How do I troubleshoot a leaking sprinkler head?
Most leaks are caused by debris in the valve or a worn-out seal. We recommend flushing the system or replacing the internal diaphragm before purchasing a full replacement.